Shipping policy
Shipping & Delivery Policy
Last Updated: June 2026
Thank you for shopping with Wonder Walls AU. We are committed to delivering your order safely and efficiently. Please review our shipping and delivery information below.
Order Processing
All Wonder Walls AU products are made to order. Once an order is placed, production begins shortly thereafter.
Processing Time
- Orders are typically processed within 1–5 business days
- Processing times may vary during peak periods, holidays, or promotional events
Customers will receive a confirmation email once their order has been successfully placed.
Shipping Rates
Free Shipping
We offer FREE standard shipping on all orders over AUD $100.
The free shipping offer is automatically applied at checkout and requires no discount code.
Orders Under AUD $100
Shipping costs for orders below AUD $100 are calculated at checkout based on the delivery location and selected shipping method.
Estimated Delivery Times
Delivery estimates begin after the order has completed production.
Australia
- Standard Shipping: 3–10 business days
- Remote or regional areas may require additional delivery time
International Orders
- Standard International Shipping: 7–21 business days
- Delivery times may vary depending on destination country, customs processing, and local postal services
Please note that delivery estimates are provided as a guide only and are not guaranteed.
Order Tracking
Once your order has been shipped, you will receive a tracking confirmation email containing tracking information where available.
Tracking updates are provided by the shipping carrier and may take up to 48 hours to appear after dispatch.
Delivery Delays
While we strive to ensure timely delivery, Wonder Walls AU is not responsible for delays caused by:
- Shipping carriers
- Customs clearance procedures
- Severe weather events
- Public holidays
- Peak seasonal demand
- Circumstances beyond our reasonable control
We appreciate your patience should any unforeseen delays occur.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
If an incorrect address is supplied and the order has already entered production or been dispatched, Wonder Walls AU cannot guarantee amendments, replacements, or refunds.
Please contact us immediately if you notice an error with your shipping information.
Email: support@wonderwallsau.com
Lost or Missing Parcels
If your tracking information indicates a delivery issue or your order has not arrived within the expected timeframe, please contact us as soon as possible.
We will work with the shipping carrier to investigate the matter and assist in finding a suitable resolution.
Email: support@wonderwallsau.com
Damaged Deliveries
If your order arrives damaged, please contact us within 14 days of delivery and provide:
- Your order number
- A description of the issue
- Clear photographs of the damaged item and packaging
Our team will review the claim and arrange an appropriate resolution.
Customs & Import Duties
For international orders, customs duties, taxes, and import fees may apply depending on the destination country.
These charges are determined by local authorities and are the responsibility of the customer.
Contact Us
If you have any questions regarding shipping or delivery, please contact our support team:
We are always happy to help.
Wonder Walls AU
Premium Sports & Lifestyle Wall Art for Passionate Fans.